At Sky Lynk Tech we are committed to building and maintaining a strong and long-term associations with businesses.
Our revision services vary based on the package selected by clients. Customers are entitled to complimentary revisions at no extra cost, provided the initial concept and design remain unaltered. The standard timeframe allotted for revisions is 48 hours.
Upon approval of the design concept, refunds are not permissible under any circumstances, unless the contract is terminated by the company due to reasons unrelated to a breach of contract on the client's part. For more information regarding refund requests, please refer to the Refund Policy section.
Before requesting a refund, please ensure that you meet the refund policy requirements. We will make an effort to resolve any issues raised under the revision policy to determine your eligibility for a refund. If your request is approved, you will be notified via email by our refund department. However, if a refund is granted, the rights to the logo will remain with our company, and you will not be permitted to use any version of the design provided. Additionally, you will not have access to any work files, media, or color palettes shared during the service. In short, you are not allowed to reuse or reproduce any designs created by our company. If you have any further inquiries about our Refund Policy, please contact us at info@skylynktech.com.
The "My Account" area serves as central hub for communication between “You” and “Our Designer”. It is essential that you regularly monitor this section throughout the ordering process to address any questions or requests for clarification from the designer. Failure to respond to these communications may adversely affect the final outcome of your project and could impact your eligibility for a refund. Should you require assistance navigating the "My Account" area, our support team is available at all times to assist you, irrespective of your geographic location or time zone.
Our design team pledges to follow your specifications and the requirements provided in your order form meticulously. After extensive research, our skilled designers create solutions that not only align with your needs but also reflect the latest trends, industry insights, and your strategic business objectives.
Your satisfaction is our top priority. We are committed to gaining your complete approval on all projects, continually refining and enhancing the final product until it fully meets your expectations. Please note, the availability of certain services may depend on the package you choose.
Our web packages include free domain registration and hosting where applicable. Additionally, we offer email accounts with 10 MB of storage each, compatible with popular third-party email clients such as Outlook and Gmail. If you choose not to host your website with us, please note that email services will not be included. Since domain and hosting services are complimentary, we do not offer refunds for these services.
We guarantee on-time delivery of our designs to your "My Account" section by the agreed date. Once delivered, you'll receive an email to download your design directly from your account. Our revision and refund policies are synchronized with your order's delivery timelines. Custom design requests are typically fulfilled within 5 to 7 days via email. For urgent needs, select our "Rush Delivery" option to receive initial drafts within 48 hours. Our customer support team is available 24/7 to address any queries you might have.
To ensure accuracy and completeness, we maintain a copy of your final design. If you require the working files at a later stage, simply contact us, and we will provide them to you as needed.
Our dedicated customer support team is available 24/7 to assist with any questions or issues regarding our services. Feel free to contact us at any time for support or information; we are here to help.
At Sky Lynk Tech, we prioritize maintaining a professional and trustworthy reputation. To uphold this standard, all communication with our customers is conducted exclusively through our official company email addresses ending with @skylynktech.com and the toll-free numbers listed on our website. We do not engage in correspondence from any other email addresses or phone numbers.
Our commitment to transparency and accountability extends to taking responsibility solely for the communication that occurs through these verified official channels. By adhering to this policy, we ensure a clear and consistent line of communication, fostering trust and credibility in our interactions with clients.
For seamless and reliable communication, we kindly request that you reach out to us using the official email address info@skylynktech.com or the toll-free numbers prominently displayed on our website. This practice safeguards our mutual interests and reinforces the integrity of our professional relationship.
To access our premium services, registration is required, and you must provide the necessary information through our designated form. By agreeing to our terms and conditions, you affirm that the details furnished are accurate, up-to-date, and complete. If we detect any false or misleading information, we reserve the right to deny access to our services and resources, and may terminate your account without prior notice. We adhere to PCI DSS compliance standards and securely store your credit card information for facilitating recurring services, additional development hours, and any required server or network equipment for developing or launching your website. However, our representatives will maintain transparency and inform you of all charges and processes involved in the project.
Sky Lynk Tech takes pride in delivering wholly original web, mobile, digital marketing, and logo design services. To ensure we meet your specific design brief and requirements, each design is meticulously crafted from scratch. Our mission is to help you establish a truly distinctive brand identity that sets you apart from the competition.
Sky Lynk Tech will assist the Client in integrating third-party plugins and APIs. However, any integration essential for website functionality will be limited to standard procedures only. The Company will not be held responsible for any dealings with third parties during project development. Should additional work be required beyond the agreed scope, a separate agreement with associated fees will be necessary.
